OUR COMMITMENT TO ACCESSIBILITY

  • Aiken County Public School District (ACPSD) is committed to website accessibility for all individuals, including individuals with disabilities. 

    As indicated in the provisions of the Americans with Disabilities Act (ADA), Section 504 and Title II, ACPSD is committed to ensuring that students, parents and members of the public with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any Aiken County Public School District programs, services, and activities delivered online.

    In an effort to make website content more accessible to everyone, including individuals with visual, hearing, cognitive disabilities, and users of assistive technology, our District is adopting Web Content Accessibility Guidelines (WCAG) 2.1 and is committed to Level AA standards of web content on desktop and laptop computers, tablets, and mobile devices. Our District and school websites will transition to a new website platform over the coming months. New sites will go live ahead of the 2024-2025 school year. Accessibility will be the cornerstone of training and support as we make this transition and we are committed to a July 2024 deadline for the district and school websites to have met WCAG 2.1 AA standards. 

    Should you encounter any technology-based barriers to accessing our digital content, please take a moment to let us know so that we can ensure your access to the information, program, service or activity. 

HOW TO REPORT A BARRIER

Reporting Methods

  • To report a technology-based barrier to accessing our district/school websites, please notify our Communications Office by one of the following methods: 


    •    The ACPSD Website Accessibility Report Form, which is available by clicking on the words “ACPSD Website Accessibility Report Form”; or 
    •    Email to communications@acpsd.net with the word “Barrier” in the subject line; or
    •    A verbal report to ACPSD’s Communications Office by phone call to (803) 641-2428. 

Information To Include In The Report

  • When reporting a barrier, please include the following information: 
    •    Name (of individual who encountered the barrier)
    •    Address (of individual who encountered the barrier)
    •    Date the barrier was encountered
    •    Description of the barrier/description of the problem 
    •    Web address (url) for the location of the barrier
    •    Solution desired
    •    Contact information in case more details are needed (email and phone number)

DISTRICT PROCEDURES FOR RESPONDING TO BARRIER REPORTS

Barrier Response Process & Timeline

  • Once we have been notified of inaccessible content, we will work diligently to address and resolve the deficiency as soon as possible. The procedures to be followed are:

    • Our Communications Office will acknowledge receipt of the report within five working days.
    • The barrier will be investigated by the Communications Department with support as may be necessary of employees in the Department of Special Programs, any vendor supporting the webpage or link, or another person designated by the superintendent.
    • An investigation of the barrier shall be completed within 15 working days.
      • Access to the information will be provided as soon as possible to the individual reporting the barrier. He/she will not have to wait for the investigation to complete before receiving the information that he/she was unsuccessful in assessing.
    • Once the investigation is complete, a written report of the findings and conclusions will be prepared within five working days.
    • A representative from the District’s Communications Office will make contact with the individual who reported the barrier to discuss the findings and conclusions and actions to be taken as a result of the investigation.
    • A record of each barrier report made will be maintained at the District Office. The record will include a copy of the barrier reported, report of findings from the investigation, and the disposition of the matter.